Privacy Policy
Effective Date: 2024/12/03
Last Updated: 2024/12/03
Introduction
Establishment AWN for Commercial Services created the Nadli app to provide car wash and home cleaning services. This Privacy Policy explains how we collect, use, and protect your information when you use the Nadli app. By using our service, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the service.
Information We Collect
We may collect the following types of data:
- Location Information: To provide our services, we collect the specific location of your car or home when you book a service. This is collected only with your explicit consent through your device’s location settings.
- Personal Information: When you book a service, we may collect your name, phone number, email address, and any additional information you provide to facilitate the service.
- Device Information: Technical details such as your device type, operating system, and app usage data may be collected to improve app performance and user experience.
- Payment Information: When making payments for our services, we may collect payment details (e.g., credit card information) to process the payment securely. Payment processing services are handled by third-party providers, and we do not store payment details on our servers.
Purpose of Information Collection
We use your information for the following purposes:
- Service Delivery: To identify the location where car wash or home cleaning services are required and to assign the nearest service provider to fulfill your request.
- Communication: To contact you regarding your booking, service requests, promotions, or updates related to our services.
- App Improvement: To improve the performance, functionality, and user experience of the app.
We do not process additional location-related information, such as IP addresses or browsing behavior.
How We Use Your Information
We use your information to:
- Deliver and optimize mobile car wash and home cleaning services.
- Connect you with service providers near your location.
- Communicate with you about bookings, promotions, or service updates.
Your information will not be shared with third parties, except when required to deliver the service (e.g., payment providers, analytics tools, etc.).
Data Security
We are committed to protecting your information and use industry-standard security measures, including encryption and secure data storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Control Over Your Data
You have control over your data and can manage or disable location access through your device settings at any time. Please note that disabling location access may limit the functionality of the service.
If you would like to request access to, update, or delete your personal information, please contact us at support@nadli.net.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, with the updated effective date. Continued use of the service indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or suggestions about this Privacy Policy, please contact us at:
Email: support@nadli.net
